As Chief Operating Officer, Miguel leverages his over 20 years experience in managing all functional departments and trades including, but not limited to, Client Services, Operations, Training & Development, HR & Recruiting, and IT, to ensure optimal support and excellence in service delivery to both clients and employees.

Miguel’s focus is both short and long-term strategic management and partnership to ensure delivery of key metrics and bringing the vision of our clients to life. 

Miguel is a democratic, engaging and empowering leader, approachable, encourages opinions and involves in full participation and works around the status quo to fortify the business by optimizing practices and processes that deliver a positive ROI to clients.