Data Analytic Services

Did you know that 2.5 quintillion bytes of data are produced each day? At Aptitude 360 Inc. we employ a 6 step analytical process to quantify and subsequently qualify our data.

  1. Frame the problem:
    • Identify the question you seek answer to
    • Our data scientists can translate any data related questions into actionable processes.
  2. Collect the raw data
    • Begin the data mining process by collecting information from CRM tools, reports and people.
  3. Process and Prepare:
    • Data is messy! Aptitude 360 Inc.'s proprietary algorithm filters through errors, duplicate values, and missing values before being ready for exploratory data analysis (EDA).
  4. Identify patterns, gaps or anomalies
    • Quantitative / Qualitative insights provided with actionable items and processes.
  5. Perform in-depth analysis
    • This is where the “Think Tank” sits and starts looking for patterns which reveals the solutions to the underlying problems.
  6. Communicate results of the analysis

    Data analysis provides insight / allows us to optimize your plan of action

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    Customer Support & Service Solutions

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    At Aptitude 360 Inc. a happy customer is our business moto. We support all tiers of customer service and technical support in 15+ languages all year round.

    Loyalty, Retention & Acquisition Strategies

    We want your business to realize its growth. With over 1000 contact centre seats on and off shore, we provide the right staffing solution for your business at competitive pricing.

    Our presence worldwide meets the linguistic, time and price points of every client potential; we will help you expand your business and customer base while ensuring customer loyalty and brand support.

    We provide you with pre-sales, direct sales and sales force support. We specialize in database creation, traffic generation, appointment taking/setting, telesales, lead generation and retention support programs.

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    Business Process Outsourcing

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    With over 1000 contact centre seats on and off shore, we provide the right staffing solution for your business at competitive pricing. We provide back office services such as: Mail Processing, Data Entry, Claims & Payment Processing, Transcriptions

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